Contact

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Have a question, a quote request or a custom solution in mind? Reach us via any channel below or the form — we respond within one business day.

Phone
+90 332 606 22 65
Weekdays 9:00 AM – 6:00 PM
WhatsApp
+90 332 606 22 65
Quick replies, 24/7
Email
info@mfyyazilim.com
Reply within 24 hours
Location
Konya, Türkiye
Büyükkayacıkosb Mah. 101. Cad. No: 4 İç Kapı No: 107, Selçuklu
Business Hours
  • Monday – Friday09:00 – 18:00
  • SaturdayClosed
  • SundayClosed

Send us a message

Our team will get back to you within one business day.

01 — Frequently Asked

Start here

Your question might already be answered below. If not, send us a message above.

Is the demo appointment free? +
Yes — completely free. The 15-minute online demo is on us. Our specialist walks you through the product via screen share, listens to your needs and recommends the best-fit plan.
How long does setup take? +
MFY Connect typically takes 1–3 business days — depending on the number of marketplaces and product count. Mira is ready the same day. For Aksis, we complete the setup in a single 2-hour session.
How do I migrate my existing data? +
We support bulk import via Excel / CSV for products, stock and order history. Our technical team stays with you during the migration — you won't lose any data.
How does support work? +
We are reachable by phone, WhatsApp and email Monday–Friday, 9:00 AM–6:00 PM. For emergencies, our 24/7 WhatsApp line is active. Professional and higher plans include priority support.
Can I upgrade or downgrade my plan? +
Absolutely. As you grow, upgrade to a higher tier; if you scale down, switch to a lower one. Mid-month changes are billed pro-rata (day-based).
Where is my data stored — is it safe? +
Your data is stored in Türkiye in ISO 27001 certified data centers with SSL encryption. Daily backups and KVKK (Turkish GDPR) compliance are standard. We never share your data with third parties.
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